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Virtual Switchboard Benefits
If you run a customer focused
business the benefits of a virtual switchboard will
certainly be of interest. The end result will be an
increase of revenue and higher profits.
Key benefits are separated
into those which help increase revenue and those which
increase profitability.
Benefits
which help increase revenue
- You close more business
from potential prospects who otherwise hang up
- You can be connected to
clients on the move or abroad
- Your customer satisfaction
increases therefore reducing churn.
- You receive more referrals
from satisfied customers
- Voice messages can be
routed to a user defined email address enabling
a speedy response to close business.
Benefits
which help increase profitability
- Your virtual switchboard
works 24/7 and is never sick nor takes a vacation
- You don't have to purchase
or maintain a key system or PBX for the same functionality
- Staff can be released
from the mundane task of routing calls to others
and be deployed more productively elsewhere.
Unified
messaging
We believe it's important for
your customers to receive a timely response to any messages
they leave. We therefore offer unified messaging
with all our products.
Unified messaging offers:
- Network voice mail - say
"good bye" to your answering machine
- Voice mail routed to email
- receive voice messages as email attachments
- SMS message alerts - receive
voice mail message alerts on your mobile phone
- Fax to email - receive
incoming faxes as email attachments
These benefits apply to small
office users through to medium size and corporate companies.
What do you want to do next?
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